Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Luton Drop Off Ltd website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our website or services.

2. Website Use

2.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2.2 This website uses cookies to monitor browsing preferences. If you allow cookies to be used, personal information may be stored by us for use by third parties.

2.3 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3. Parking Terms

3.1 By using our parking facilities, you agree to comply with all relevant bylaws, regulations, and notices displayed in our car parks.

3.2 The airport reserves the right to move vehicles within the car park for operational reasons.

3.3 Pre-booking is recommended to guarantee a space and to benefit from discounted rates.

3.4 For Drop-Off and Pick-Up zones, charges apply as displayed at the entrance to these areas. Payment must be made before exiting the zone.

4. Pick Up / Drop Off Zone Specific Terms

4.1 The Pick Up / Drop Off zone is designed for short stays only. Extended stays will incur higher charges.

4.2 Payment for the Pick Up / Drop Off zone must be made before leaving the zone or within 24 hours after exit.

4.3 Failure to pay for use of the Pick Up / Drop Off zone within the specified time may result in a Parking Charge being issued.

4.4 Registered users with an account may have payments processed automatically.

5. Limitation of Liability

5.1 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5.2 We do not accept liability for any loss or damage to vehicles or their contents while using our parking facilities, except as may be required by law.

6. Privacy Policy

6.1 We are committed to protecting your privacy. Our Privacy Policy, which is available on our website, explains how we collect, use, and protect your personal information.

6.2 By using our website and services, you consent to the collection and use of your personal information as described in our Privacy Policy.

7. Changes to Terms

7.1 We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

7.2 Your continued use of the website after any changes to these Terms and Conditions constitutes your acceptance of the new terms.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Luton Dropoff Ltd
Navigation House
Airport Way
Luton
Bedfordshire
LU2 9LY

Email: support@lutondropoff.co.uk
Telephone: 0797788713

Last updated: May 2025